!! Patient update !!
We are now in phase 2 of our re-opening plan
We have introduced a phased return that meant we dealt with our emergency patients and those who needed our help during the practice closure.
We have the correct enhanced PPE now and we have been successfully fit tested. Although we can carry out Aerosol Generating Procedures we have had to zone our appointment book to allow these treatments to be booked in following all of the guidance for social distancing and ‘follow’ time (time that the surgery needs to be left before we can commence deep cleaning)
As guidance allowed and as the restrictions eased we have started to introduce other treatments and routine care.
We will carry on triaging emergency dental care for those that are still required to shield, if you have a dental emergency please do call us on 01509 413965 and speak to one of the emergency care team.
Please do not come to the practice without an appointment as we have to keep the front door closed.
Those who have appointments will be advised of the measures we must take to keep everyone safe. These will include completing a thorough medical history and COVID health screening form before your appointment, having your temperature taken on arrival and sanitising your hands. If you do not bring a mask with you to the appointment then we will provide one that you must wear (if you cannot wear a mask for medical reasons please inform one of the team BEFORE your appointment). We are operating a ‘one-way’ system to reduce patients crossing and you may be escorted to the surgery and from the surgery after any AGP treatment appointments.
For the most up to date information please check our facebook and instagram accounts.
Ash and the team want to thank you again for your support and understanding during this unprecedented time and we very much look forward to seeing you all soon.
I have a phobia of dentists. I have had it since I was very young. I am now 67 years old. Over the years I have visited several dentists who, initially, were understanding and sympathetic. But it didn’t last long. As a result of poor oral hygiene, leading to abscesses, I have lost several teeth. But ten years ago, I was recommended to go to Soar Valley Dental Practice and I’ve never looked back.
At my first appointment, I had a long interview with Faye, the Care Coordinator at the time, who talked me through all my fears and concerns, giving me reassurance all the way. She then sat with me throughout my first consultation with the dentist, Ash, checking with me all the time that I was ok. I felt completely safe.
Since then I have had various procedures including root canal work, extractions and a bridge. I have never hesitated to attend any of my appointments whereas, with previous dentists, I would often phone on the morning of the appointment to cancel, claiming to be “ill”. I have signed up to the Dental Plan which gives me four visits per year; two with my lovely hygienist, Fiona, and two more with both the hygienist and the dentist.
So, as you can probably guess, I recommend Soar Valley Dental Practice most highly. Every member of the staff is friendly, non-judgmental and kind. I always feel safe and, dare I say it, actually look forward to my appointments! I’m going to see friends who care about me and the health of my teeth and mouth.
The plan gives me reduced prices on any treatments that are needed; for example, I recently needed an emergency appointment to repair a broken tooth. Ash saved the tooth and built me a new one which is unnoticeable from the others. The cost saving was very good!
- Judith Latham