!! URGENT NOTICE !!
To our wonderful patients,
Following the governments latest advice, it is with a heavy heart that we need to temporarily reduce the service that we provide to triage extreme emergencies only. Our team and our patients’ safety is our priority.
We classify the following as URGENT treatment:
– Facial Swellings
– Severe toothache that doesn’t subside with painkillers
We will triage calls with one of our experienced nurses or dentist.
If you have a dental emergency, please call the practice between 9am and 11am on 01509 413965 and leave your details. One of our team will return your call soon after.
We are very sorry but we cannot provide any treatments at the practice at this time.
Please do everything you can to keep yourselves and those around you safe. Don’t take unnecessary risks and for the moment stay indoors wherever possible.
I have a phobia of dentists. I have had it since I was very young. I am now 67 years old. Over the years I have visited several dentists who, initially, were understanding and sympathetic. But it didn’t last long. As a result of poor oral hygiene, leading to abscesses, I have lost several teeth. But ten years ago, I was recommended to go to Soar Valley Dental Practice and I’ve never looked back.
At my first appointment, I had a long interview with Faye, the Care Coordinator at the time, who talked me through all my fears and concerns, giving me reassurance all the way. She then sat with me throughout my first consultation with the dentist, Ash, checking with me all the time that I was ok. I felt completely safe.
Since then I have had various procedures including root canal work, extractions and a bridge. I have never hesitated to attend any of my appointments whereas, with previous dentists, I would often phone on the morning of the appointment to cancel, claiming to be “ill”. I have signed up to the Dental Plan which gives me four visits per year; two with my lovely hygienist, Fiona, and two more with both the hygienist and the dentist.
So, as you can probably guess, I recommend Soar Valley Dental Practice most highly. Every member of the staff is friendly, non-judgmental and kind. I always feel safe and, dare I say it, actually look forward to my appointments! I’m going to see friends who care about me and the health of my teeth and mouth.
The plan gives me reduced prices on any treatments that are needed; for example, I recently needed an emergency appointment to repair a broken tooth. Ash saved the tooth and built me a new one which is unnoticeable from the others. The cost saving was very good!
- Judith Latham